8 AI Business Trends in 2024, According to Stanford Researchers


AI makes staff extra productive, however we’re nonetheless missing in rules, in keeping with new analysis. The 2024 AI Index Report, printed by the Stanford College Human-Centered Synthetic Intelligence institute, has uncovered the highest eight AI traits for companies, together with how the expertise nonetheless doesn’t greatest the human mind on each activity.

TechRepublic digs into the enterprise implications of those takeaways, with perception from report co-authors Robi Rahman and Anka Reuel.

SEE: Top 5 AI Trends to Watch in 2024

1. People nonetheless outperform AI on many duties

Based on the analysis, AI remains to be not so good as people on the advanced duties of advanced-level mathematical drawback fixing, visible commonsense reasoning and planning (Determine A). To attract this conclusion, fashions have been in comparison with human benchmarks in many alternative enterprise capabilities, together with coding, agent-based behaviour, reasoning and reinforcement studying.

Determine A

Efficiency of AI fashions in numerous duties relative to people. Picture: AI Index Report 2024/Stanford College HAI

Whereas AI did surpass human capabilities in picture classification, visible reasoning and English understanding, the end result exhibits there may be potential for companies to utilise AI for duties the place human workers would really carry out higher. Many companies are already concerned about the consequences of over-reliance on AI products.

2. State-of-the-art AI fashions are getting dearer

The AI Index stories that OpenAI’s GPT-4 and Google’s Gemini Ultra price roughly $78 million and $191 million to coach in 2023, respectively (Determine B). Knowledge scientist Rahman advised TechRepublic in an e-mail: “At present progress charges, frontier AI fashions will price round $5 billion to $10 billion in 2026, at which level only a few firms will have the ability to afford these coaching runs.”

Determine B

Training costs of AI models, 2017 to 2023.
Coaching prices of AI fashions, 2017 to 2023. Picture: AI Index Report 2024/Stanford College HAI/Epoch, 2023

In October 2023, the Wall Avenue Journal printed that Google, Microsoft and different large tech gamers have been struggling to monetize their generative AI products because of the huge prices related to working them. There’s a threat that, if the very best applied sciences turn into so costly that they’re solely accessible to giant firms, their benefit over SMBs might enhance disproportionately. This was flagged by the World Economic Forum back in 2018.

Nevertheless, Rahman highlighted that most of the greatest AI fashions are open supply and thus obtainable to companies of all budgets, so the expertise mustn’t widen any hole. He advised TechRepublic: “Open-source and closed-source AI fashions are rising on the similar fee. One of many largest tech firms, Meta, is open-sourcing all of their fashions, so individuals who can’t afford to coach the biggest fashions themselves can simply obtain theirs.”

3. AI will increase productiveness and work high quality

By way of evaluating quite a few present research, the Stanford researchers concluded that AI permits staff to finish duties extra shortly and improves the standard of their output. Professions this was noticed for embody laptop programmers, the place 32.8% reported a productiveness increase, consultants, help brokers (Determine C) and recruiters.

Determine C

Impact of AI on customer support agent productivity.
Impression of AI on buyer help agent productiveness. Picture: AI Index Report 2024/Stanford College HAI/Brynjolfsson et al., 2023

Within the case of consultants, using GPT-4 bridged the hole between low-skilled and high-skilled professionals, with the low-skilled group experiencing extra of a efficiency increase (Determine D). Other research has additionally indicated how generative AI particularly might act as an equaliser, because the much less skilled, decrease expert staff get more out of it.

Determine D

Improvement of work performance on low- and high-skilled consultants when using AI.
Enchancment of labor efficiency on low- and high-skilled consultants when utilizing AI. Picture: AI Index Report 2024/Stanford College HAI

Nevertheless, different research did counsel that “utilizing AI with out correct oversight can result in diminished efficiency,” the researchers wrote. For instance, there are widespread stories that hallucinations are prevalent in large language models that perform legal tasks. Different analysis has discovered that we might not attain the total potential of AI-enabled productiveness positive factors for another decade, as unsatisfactory outputs, sophisticated pointers and lack of proficiency proceed to carry staff again.

4. AI rules within the U.S. are on the rise

The AI Index Report discovered that, in 2023, there have been 25 AI-related rules energetic within the U.S., whereas in 2016 there was just one (Determine E). This hasn’t been a gentle incline, although, as the entire variety of AI-related rules grew by 56.3% from 2022 to 2023 alone. Over time, these rules have additionally shifted from being expansive relating to AI progress to restrictive, and essentially the most prevalent topic they contact on is international commerce and worldwide finance.

Determine E

Number of AI-related regulations active in the U.S. between 2016 and 2023.
Variety of AI-related rules energetic within the U.S. between 2016 and 2023. Picture: AI Index Report 2024/Stanford College HAI

AI-related laws can also be growing within the EU, with 46, 22 and 32 new rules being handed in 2021, 2022 and 2023, respectively. On this area, rules are likely to take a extra expansive method and most frequently cowl science, expertise and communications.

SEE: NIST Establishes AI Safety Consortium

It’s important for companies fascinated about AI to remain up to date on the rules that influence them, or they put themselves prone to heavy non-compliance penalties and reputational injury. Analysis printed in March 2024 discovered that only 2% of large companies within the U.Ok. and EU have been conscious of the incoming EU AI Act.

5. Funding in generative AI is growing

Funding for generative AI merchandise that generate content material in response to a immediate practically octupled from 2022 to 2023, reaching $25.2 billion (Determine F). OpenAI, Anthropic, Hugging Face and Inflection, amongst others, all acquired substantial fundraising rounds.

Determine F

Total global private investment in generative AI from 2019 to 2023.
Complete international personal funding in generative AI from 2019 to 2023. Picture: AI Index Report 2024/Stanford College HAI/Quid, 2023

The buildout of generative AI capabilities is more likely to meet demand from companies trying to undertake it into their processes. In 2023, generative AI was cited in 19.7% of all earnings calls of Fortune 500 firms, and a McKinsey report revealed that 55% of organisations now use AI, together with generative AI, in a minimum of one enterprise unit or operate.

Consciousness of generative AI boomed after the launch of ChatGPT on November 30, 2022, and since then, organisations have been racing to include its capabilities into their services or products. A current survey of 300 international companies carried out by MIT Expertise Evaluate Insights, in partnership with Telstra Worldwide, discovered that respondents count on their number of functions deploying generative AI to more than double in 2024.

SEE: Generative AI Defined: How it Works, Benefits and Dangers

Nevertheless, there may be some proof that the growth in generative AI “could come to a fairly swift end”, in keeping with main AI voice Gary Marcus, and companies ought to be cautious. That is primarily on account of limitations in present applied sciences, resembling potential for bias, copyright issues and inaccuracies. Based on the Stanford report, the finite quantity of on-line knowledge obtainable to coach fashions might exacerbate present points, inserting a ceiling on enhancements and scalability. It states that AI corporations might run out of high-quality language knowledge by 2026, low-quality language knowledge in twenty years and picture knowledge by the late 2030s to mid-2040s.

6. Benchmarks for LLM accountability fluctuate extensively

There may be important variation within the benchmarks that tech firms consider their LLMs towards with regards to trustworthiness or accountability, in keeping with the report (Determine G). The researchers wrote that this “complicates efforts to systematically examine the dangers and limitations of high AI fashions.” These dangers embody biassed outputs and leaking personal info from coaching datasets and dialog histories.

Determine G

The responsible AI benchmarks used in the development of popular AI models.
The accountable AI benchmarks used within the improvement of fashionable AI fashions. Picture: AI Index Report 2024/Stanford College HAI

Reuel, a PhD scholar within the Stanford Clever Techniques Laboratory, advised TechRepublic in an e-mail: “There are at present no reporting necessities, nor do we’ve sturdy evaluations that may enable us to confidently say {that a} mannequin is protected if it passes these evaluations within the first place.”

With out standardisation on this space, the chance that some untrustworthy AI fashions might slip by way of the cracks and be built-in by companies will increase. “Builders would possibly selectively report benchmarks that positively spotlight their mannequin’s efficiency,” the report added.

Reuel advised TechRepublic: “There are a number of the reason why a dangerous mannequin can slip by way of the cracks. Firstly, no standardised or required evaluations making it exhausting to check fashions and their (relative) dangers, and secondly, no sturdy evaluations, particularly of basis fashions, that enable for a strong, complete understanding of absolutely the threat of a mannequin.”

7. Workers are nervous and anxious about AI

The report additionally tracked how attitudes in direction of AI are altering as consciousness will increase. One survey discovered that 52% specific nervousness in direction of AI services, and that this determine had risen by 13% over 18 months. It additionally discovered that solely 54% of adults agree that services utilizing AI have extra advantages than drawbacks, whereas 36% are fearful it could take their job throughout the subsequent 5 years (Determine H).

Determine H

Global opinions on the impact AI will have on current jobs in 2023.
International opinions on the influence AI can have on present jobs in 2023. Picture: AI Index Report 2024/Stanford College HAI/Ipsos, 2023

Different surveys referenced within the AI Index Report discovered that 53% of Individuals at present really feel extra involved about AI than excited, and that the joint commonest concern they’ve is its influence on jobs. Such worries might have a specific influence on employee mental health when AI applied sciences begin to be built-in into an organisation, which enterprise leaders ought to monitor.

SEE: The 10 Best AI Courses in 2024

8. US and China are creating most of immediately’s fashionable LLMs

TechRepublic’s Ben Abbott lined this development from the Stanford report in his article about building AI foundation models in the APAC region. He wrote, partly:

“The dominance of the U.S. in AI continued all through 2023. Stanford’s AI Index Report released in 2024 discovered 61 notable fashions had been launched within the U.S. in 2023; this was forward of China’s 15 new fashions and France, the largest contributor from Europe with eight fashions (Determine I). The U.Ok. and European Union as a area produced 25 notable fashions — beating China for the primary time since 2019 — whereas Singapore, with three fashions, was the one different producer of notable giant language fashions in APAC.”

Determine I

The U.S. is outpacing China and other countries in the development of AI models.
The U.S. is outpacing China and different nations within the improvement of AI fashions. Picture: Epoch

Methodology

The AI Index Report 2024 “tracks, collates, distills, and visualizes knowledge associated to synthetic intelligence”. It attracts on a mixture of knowledge analyses, professional surveys, literature critiques and qualitative assessments carried out by international researchers to supply insights into the state and trajectory of AI analysis.


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